Sparkle Ridge
Western Show Shirts
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Store Policy

Navigate Sparkle Ridge's policies with ease! From our clear pricing and guarantees to our hassle-free shipping, returns, and refund policies, everything you need to know is here. Ensure a seamless shopping experience with detailed information on payment options, product guarantees, and how we handle alterations and exchanges. Visit our Policies page for full transparency on how we ensure satisfaction with every purchase.

Our Store Policy

BRAND NEW - CONDITION

All garments that we sell are in NEW condition.

QUALITY & SATISFACTION GUARANTEED!

Our products are GUARANTEED to arrive & remain free from material defects for 30 days from time of purchase. Contact Us within the first 7 days if your Ready-to-Wear garment does not meet your expectations for any reason.    

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FREE SHIPPING - SHIPS QUICKLY!!

FREE SHIPPING on all Domestic orders. Most orders arrive in 3-7 business days.  You will receive confirmation & tracking numbers by email at time of shipment.

INTERNATIONAL SHIPPING

INTERNATIONAL Purchases have a flat rate of $30 and international purchaser responsible for all shipping costs at time of checkout & any additional shipping needed thereafter for returns, refunds, exchanges.  No Worries, we regularly ship overseas!

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ALTERATIONS & EXCHANGES

Alterations can be done on most garments or they can be re-created & modified many ways for an additional expense + shipping costs.  

HASSLE-FREE RETURNS

Please Contact Us right away of any issues and we will repair or replace the garment within 30 days at no charge. Un-damaged ready-to-wear show clothes must be approved & returned within 7 days.

PRICING

All prices are non-negotiable.  Discount codes are regularly sent out to newsletter subscribers.

PAYMENT

We accept:  Visa, Mastercard, AmEx, Discover, Apple Pay, Paypal and Venmo. We require 50% Deposit to begin custom orders. All custom orders are final & non-refundable.

FAQ’s

 
 

Learn more about the most common questions including measurements, sizing, CUSTOMS and more.

RETURNS & REFUND POLICY

We have a 7 day return policy for our Ready-to-Wear Show Clothes provided they are returned safely in the same un-worn, un-soiled, un-altered, un-damaged condition they were received with their original tags still intact.  We are not responsible for any damage that occurs from improper care, handling, cleaning or after it has been worn.  Returned packages must include insurance and are at the customers expense.  Customer is responsible for any damage or loss of un-insured package.  Returns/Exchanges MUST be shipped within 7 days of arrival to remain valid. We reserve the right of refusal on any garment returned provided reasonable explanation.  Refunds (less shipping fees) will be issued promptly in the same manner they were received upon receipt of returned garment in the above-mentioned condition.  

More Information

Find more helpful information and resources including links and referrals, photo gallery and more.